Support Policy

How to reach us

Email caseclerk@noticora.app with your iOS version, Noticora version, and whether the issue is notice capture, casefile thickening, reply draft, printable packet, deadline reminder, or AI Allow/revoke.

What we can help with

• Photographing or picking a notice page into a casefile
• Plain-explain / reply-draft / missing-doc coach turns after Allow
• On-device speech dictate to the notice coach
• AI Allow / Not now / Settings → AI data sharing revoke behavior
• Full-screen Privacy / Terms pages and the first-run agreements blotter
• Local deadline reminder scheduling

Purchases

This build has no In-App Purchases. Apple refunds do not apply to Noticora spend units because none exist on this tip.

What we cannot restore

Noticora keeps casefiles on this iPhone. If you delete the app or wipe local storage, we cannot rebuild your notices, drafts, packets, or reminders from our servers.

Product-specific safety boundary

Noticora is not a substitute for a tax professional, attorney, or enrolled agent. Coach drafts can be wrong; verify every filing yourself.

Unsupported requests

We cannot file with the IRS for you, negotiate settlements, promise refund amounts, or recover data after app deletion. For those needs, contact a qualified tax professional or the relevant tax authority.

Contact

caseclerk@noticora.app